CANCELLATION POLICY
You have the right to cancel this contract within 14days without giving any reason. The cancellation period will expire after 14 days from the day you received the goods or paid for a service. To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement using either one of the methods listed below. You may use the model cancellation form below, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
REINBURSEMENT
If you cancel this contract, we will reimburse to you all payments received from you.
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
We will make the reimbursement without undue delay, and not later than –
- a) 14 days after the day we receive back from you any goods supplied, or
- b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
- c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
SENDING BACK THE GOODS
You shall send back the goods to College House, 2nd Floor, 17 King Edwards Road London HA4 7AE without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the cancellation period of 14 days has expired. You will have to bear the direct cost of returning the goods
Postal address: Elderly Aid, College House, 2nd Floor 17, King Edwards Road London HA4 7AE Email: [email protected] Telephone: 03330428159 MODEL CANCELLATION FORM I hereby give notice that I cancel my order for the following Elderly Aid Goods: Date: Your name: Your address: Date of Initial Order: Reference number: Signature (if on paper): |
